Popular Questions

You can place an order online at any time on our website or by calling us on our Store.

You can pay online with Visa, Mastercard, or Paypal, or you can place the order over the phone and pay via E-transfer.

It's always best to order in advance, but at least one day ahead to be delivered, or 2-3 hours if you want to do a pick up. Same day orders must be placed before 10 AM

Yes, you can pick up your order from our location.

Yes, you can call us or email for customization. Furthermore, you can also add chocolate covered strawberries or balloons to your order.

Yes. When you place an order online from our website, you will see a confirmation page after you process your order and an email confirmation or receipt in your email.

Kindly reach out to us either within 3 hours of confirming your order or at least 48 hours before your scheduled delivery or pickup to request any changes or cancellations. Once your order has left the store for delivery or has already been delivered, regrettably, we won't be able to accommodate cancellations or refunds.

Absolutely. We prioritize the security of your personal information, including your credit card number. We utilize encryption and employ SSL (secure socket layer) technology to transmit your data over the Internet, ensuring that it remains unreadable to anyone except us.

Your credit card will be charged at the time you place your order.

Orders, whether for pickup or delivery, are subject to the applicable taxes of Ontario, i.e. 13% (GST/HST)

Certainly, we are here to help. Please reach out to us via email or phone, and we'll gladly assist you in resolving the issue and any related confusion.